800.605.4008 Toll Free
Monday thru Friday 8am–5pm MT
Mailing Address (No Returns)
P.O. Box 549
Minturn, CO 81645
VMCT Retail Store And Roastery
23698 US Highway 24
Minturn, CO 81645
Coffee, tea and other items are shipped the same business day after you place an order if the order is placed by 11am, MST. After 11am MST, your order will be shipped the next business day.
If you order an item that is out of stock, we will notify you of the delay. You will not be charged until your item ships.
All orders are shipped via UPS requiring a physical address for delivery. UPS cannot deliver to a P.O. Box. If you are unable to receive UPS delivery service, please call customer service at 1.800.605.4008.
Delivery charges are computed in real time and based on the total weight of your order, the products destination and the delivery service selected.
Standard Ground shipping is available to all 50 states. Orders placed with Standard Ground shipping will ship the next business day, pending credit card authorization and verification. Orders shipped via Standard Ground typically arrive in 3 to 8 business days.
UPS 2nd Day Air
UPS 2nd Day Air shipping is available to all 50 states. UPS 2nd Day Air is not available for P.O. Boxes. Orders placed with UPS 2nd Day Air shipping will ship by the next business day, pending credit card authorization and verification Orders shipped via UPS 2nd Day Air typically arrive in two (2) to three (3) business days.
For timing and delivery charges on international shipments, please call customer service at 1.800.605.4008.
SHIPPING SAVER TIPS
Order more than one pound of coffee per shipment
Shipping and handling costs for 2 pounds of coffee is nearly the same as 1 pound. As all coffee is shipped within 24 hours of being roasted, coffee will remain fresh in its sealed bag for up to six weeks.
Avoid P.O. Box Delivery
It costs less to ship to a physical mailing address than to a P.O. Box. If possible, enter a physical mailing address and not a P.O Box address.
Receive free shipping on all retail orders over $50.
Avoid Saturday Delivery
Saturday delivery is available for all UPS deliveries but is more expensive than deliveries made Monday thru Friday.
Vail Mountain Coffee & Tea is committed to our customer’s satisfaction and will make every effort to meet your expectations.
If you receive an incorrect item or receive a damaged item on arrival, please contact customer service immediately and we will arrange for return shipping at no cost to you and expedite a replacement order within one business day.
For all other order inquiries, please contact customer service so we can quickly make things right.
Please note: If you return items without contacting customer service first, you may be subject to paying the return shipping costs.
Vail Mountain Coffee & Tea co will not share any customers infomation with a third party.
All prices are in US$